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Our areas of expertise are in Charity Retailing and in todays retail environment it is even more challenging than ever before, whilst always requiring a greater level of energy and agility to meet the constantly changing demands.


If you find that your current operational team are busy meeting the existing needs of your business and you require additional short term support, or if you are facing a one off project, or contemplating a change programme, maybe we can help.












As a member of the Insitute of Interim Management

Chris Miles Retail Consulting has the expertise to help.



If your current operational management experiences a temporary interruption, we can manage your operation on an interim basis. Alternatively, we can conduct a review of your existing arrangements and recommend improvements. The starting point for all our work is always your business strategy.



Business change can create unwanted and negative side effects, important turnover and market share can be lost whist the change process is completed. We can help anticipate these effects and recommend strategies to minimise or prevent them.



Developing a strategy is the easy part. Ensuring that it is incorporated into the everyday activities of all employees is much more difficult. We can help to engineer your processes to ensure that the business stays focused and the strategy is delivered.


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The 'Not for Profit' sector is experiencing new challenges and a rapidly changing landscape, driven by both competition and legislation. CMRC Ltd have worked with several Charity Retailers to introduce more commercial systems or to restructure for greater efficancy in order to meet these challenges.



If your current team is fully occupied in the operation of your business we can help by undertaking specific projects on your behalf. This ensures that your existing management team remains focused on sales and profit delivery whilst your project is safely delivered.


  • Interim Positions  

  • Project Management

  • Telephone Consultations

  • General Consultancy



Shrinkage is a straight drain on company profits. Whether your problem is internal theft, shoplifting, or maladministration we can help to evaluate your existing stock loss provisions and recommend a strategy to reduce the current levels of loss. There are no quick fixes, but an effictive strategy can pay dividends in the long term.

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